CO-CREATION (BUSINESS & CUSTOMER)
CO-CREATION (BUSINESS & CUSTOMER)
WHAT I HAVE DONE
Work Examples
Below are some examples of my work from the past 10 years.
User Research
A mixed-method study to improve advice on mobile phone subscription ren. Combining ethnographic user research with evaluative and quantitative methods.
Greengrid
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Renewal Advise
User Research
UX Design
A service that helps electric car drivers to manage to charge and to share energy by using the technology Vehicle-to-Grid.
Greengrid
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Greengrid
User Research
UX & UI Design
Service Design
User Research
Experience Design
A long-term traject to digitalise the B2B sector of VodafoneZiggo.
Greengrid
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Digital Transformation B2B
User Research
Business & Design Strategy
UX Design
Service Design
Co-creation workshops with middle-sized companies in the food sector and their customers to encourage sustainable behaviour change among middle-class consumers in Vietnam.
Greengrid
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Get Green Vietnam
User Research
Creative Facilitation
I initiated Research Ops at VodafoneZiggo, an initiative to standardize our research processes, share insights, scale user research as well as democratize and advocate it within the company.
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Research Ops
Atomic Research Repository
Research Guild
Templates & methods
UX Design
UX Design
Gamification
Product Design
Architecture
Industrial Design
A sustainable shower concept that stimulates less water usage in a conscious way.
Greengrid
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