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WHAT I HAVE DONE

Work Examples

Below are some examples of my work from the past years.

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Redesiging  Smart Streetlighting software for Philips. 

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City Touch
philips logo

User Research

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A mixed-method study to improve advice on mobile phone subscription ren. Combining ethnographic user research with evaluative and quantitative methods.

Greengrid

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Renewal Advise
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User Research

UX Design

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A service that helps electric car drivers to manage to charge and to share energy by using the technology Vehicle-to-Grid. 

Greengrid

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medialan
Greengrid

User Research

UX  & UI Design

Service Design

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A grow and cook set for children to create awareness of the origin of our food. I used the research through design approach.
 

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Grook It
tudelft
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User Research

Experience Design

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A long-term traject to digitalise the B2B sector of VodafoneZiggo.

Greengrid

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Digital Transformation B2B 
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User Research

Business & Design Strategy

UX Design

Service Design

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Co-creation workshops with middle-sized companies in the food sector and their customers to encourage sustainable behaviour change among middle-class consumers in Vietnam.

Greengrid

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get green
Get Green Vietnam

User Research

Creative Facilitation

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I set up processes and methods to make user research more efficient and impactful at sennder and at VodafoneZiggo. Think of playbooks and templates, research repositories and taxonomies, user panels, prioritization models, coach researchers as well as non-researchers, and getting the right tools on boards to enable them.
 

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Research Ops

Atomic Research Repository

Research Guild

Templates & methods

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Over the past few years, I designed many custom design and research workshops, design sprints, organized design festivals and hackathons, and spoke at design events. Here is a selection. 
 

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Workshop Design, Facilitation & Public Speaking

Workshop Design & Methodology

Creative Facilitation

Public Speaking

Event Management

MY PROJECTS
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